SURE-PATCH

SURE-PATCH stands for "Swift Update and Remediation for Enhanced Patching and Timeliness in Application Security and Hardening." and highlights the key aspects of patching and update timeliness in the context of application security, emphasizing the need for prompt and efficient updates to enhance security and protect applications from vulnerabilities.

Patching and update timeliness in the context of application security refers to the speed and effectiveness with which security patches and updates are applied to applications and their underlying components. It focuses on the prompt installation of patches and updates to address known vulnerabilities, software bugs, and security weaknesses in order to maintain the security and integrity of the applications. Here are key aspects of patching and update timeliness in the context of application security:

  1. Vulnerability Management: Patching and update timeliness is a critical component of vulnerability management. It involves staying informed about the latest security vulnerabilities affecting the application and promptly applying patches or updates released by software vendors or developers. Timely patching reduces the window of opportunity for attackers to exploit known vulnerabilities.

  2. Patch Prioritization: Not all vulnerabilities have the same severity or impact. Patching and update timeliness requires prioritizing patches based on their criticality and potential impact on the application's security. Critical vulnerabilities or those actively being exploited should be addressed immediately, while lower-risk patches can be prioritized and scheduled accordingly.

  3. Patch Deployment Strategy: Patching and update timeliness involves implementing an efficient and well-defined patch deployment strategy. This strategy should consider factors such as the availability of maintenance windows, the impact of patches on application functionality, and the potential need for testing patches before deployment. Automated patch management tools can streamline the process and help ensure timely deployment.

  4. Application Dependencies: Patching and update timeliness should take into account the dependencies and interconnectedness of applications. It is important to assess how patches or updates for one application may impact other applications or their underlying components. Coordination and communication between application owners, system administrators, and development teams are essential to ensure timely and coordinated patching across the application landscape.

  5. End-of-Life Software: Applications running on outdated or end-of-life software versions are more vulnerable to security threats. Patching and update timeliness requires proactive monitoring of software versions and timely migration to supported and updated versions. This helps ensure that applications are running on secure and actively maintained platforms.

  6. Change Management Process: Patching and update timeliness should be integrated into the organization's change management process. This ensures that patches and updates go through proper testing, approval, and documentation processes before being deployed in the production environment. This helps mitigate risks associated with incompatible patches or updates that could disrupt application functionality.

  7. Continuous Monitoring: Patching and update timeliness requires ongoing monitoring of security bulletins, vulnerability databases, and vendor notifications to stay informed about the latest patches and updates. Proactive monitoring enables organizations to respond quickly to emerging threats and security vulnerabilities and apply patches in a timely manner.

  8. Compliance Requirements: Patching and update timeliness is often a requirement for compliance with security standards and regulations. Regulatory bodies may impose specific timelines for applying patches or updates to maintain compliance. Organizations should align their patching practices with these requirements to ensure continued adherence to applicable regulations.

By prioritizing and ensuring the timely application of patches and updates, organizations can significantly reduce the risk of successful attacks and the exploitation of known vulnerabilities. Patching and update timeliness is a critical component of an effective security strategy, helping to maintain a secure application environment and safeguard sensitive data from potential threats.

SURE-PATCH Metrics

Patching and upgrade metrics for application security are used to measure the effectiveness and efficiency of the process of applying software patches and upgrades to mitigate security vulnerabilities. These metrics help organizations assess their ability to address security risks in a timely and comprehensive manner. Here are some commonly used metrics:

  1. Patch Compliance Rate: This metric measures the percentage of systems or applications that have successfully applied all available security patches within a specified time frame. A high patch compliance rate indicates that the organization is promptly applying patches, reducing the exposure to known vulnerabilities.

Patch Compliance Rate Metric = (Number of Systems with Applied Patches / Total Number of Systems Requiring Patches) * 100.

  • The Patch Compliance Rate metric measures the effectiveness of patching and update timeliness in application security. It provides insights into the percentage of systems that have applied the required patches compared to the total number of systems that require patches. To calculate the Patch Compliance Rate metric, first, determine the number of systems that have applied the required patches. Then, divide this number by the total number of systems that require patches. Multiply the result by 100 to express it as a percentage.

  • For example, if there are 300 systems that have applied the required patches out of a total of 500 systems that require patches, the Patch Compliance Rate metric would be:

    • Patch Compliance Rate Metric = (300 systems / 500 systems) * 100 = 60%

    • This means that the organization's patch compliance rate is 60%, indicating that 60% of the systems have applied the necessary patches.

  • To improve the Patch Compliance Rate metric, organizations should focus on the following actions:

    • Patch management processes: Establish robust patch management processes to identify, prioritize, and deploy patches in a timely manner.

    • Patch monitoring and tracking: Implement systems to track the status of patches and monitor the compliance rate regularly.

    • Automated patching tools: Utilize automated patching tools to streamline the patch deployment process and ensure timely updates.

    • Patch testing: Conduct thorough testing of patches before deployment to minimize the risk of introducing new issues or vulnerabilities.

    • Patch communication and awareness: Communicate the importance of patching and update timeliness to system administrators, stakeholders, and end-users to encourage compliance.

    • By improving the Patch Compliance Rate metric, organizations can minimize the risk of vulnerabilities and ensure that their systems are up to date with the latest security patches, reducing the potential for security breaches and enhancing the overall security posture of their applications.

  1. Patching Cycle Time: This metric measures the average time it takes to deploy a patch or security update across systems or applications. It reflects the speed and efficiency of the patching process. A shorter patching cycle time indicates a more agile and responsive approach to addressing security vulnerabilities.

Patching Cycle Time Metric = (Total Time Taken to Deploy Patches / Number of Patches Deployed).

  • The Patching Cycle Time metric measures the average time taken to deploy patches in the context of patching and update timeliness in application security. It provides insights into the efficiency of the patch deployment process. To calculate the Patching Cycle Time metric, first, determine the total time taken to deploy patches. This includes the time taken from patch release to deployment completion for all patches. Then, divide this total time by the number of patches deployed.

  • For example, if it takes a total of 10 hours to deploy 5 patches, the Patching Cycle Time metric would be:

    • Patching Cycle Time Metric = (10 hours / 5 patches) = 2 hours per patch

    • This means that, on average, it takes 2 hours to deploy each patch in the organization's patching process.

  • To improve the Patching Cycle Time metric, organizations can focus on the following actions:

    • Automation and streamlining: Implement automated patch deployment processes and tools to reduce manual effort and streamline the patching cycle.

    • Patch prioritization: Prioritize patches based on severity and criticality to ensure that high-priority patches are deployed promptly.

    • Testing and validation: Conduct efficient testing and validation of patches before deployment to minimize the risk of compatibility issues or system disruptions.

    • Patch scheduling and coordination: Plan and schedule patch deployment activities to minimize downtime and coordinate with relevant stakeholders.

    • Monitoring and tracking: Implement systems to monitor and track the progress of patch deployments, identifying bottlenecks and areas for improvement.

  • By reducing the Patching Cycle Time, organizations can ensure timely patch deployment, reducing the window of exposure to vulnerabilities and enhancing the overall security posture of their applications.

  1. Patching Backlog: This metric tracks the number of outstanding or pending patches that have not been applied within a specific time frame. It provides an indication of the organization's ability to keep up with the patching workload and helps prioritize patch deployment efforts.

Patching Backlog Metric = (Number of Unpatched Systems / Total Number of Systems) * 100.

  • The Patching Backlog metric measures the percentage of systems that have not been patched or updated within a specified time frame. It provides insights into the backlog of systems that require patching or updates in the context of patching and update timeliness in application security. To calculate the Patching Backlog metric, first, determine the number of systems that have not been patched or updated. This includes systems that are overdue for patches or updates. Then, divide this number by the total number of systems in the organization and multiply by 100 to get the percentage.

  • For example, if there are 50 unpatched systems out of a total of 200 systems:

    • Patching Backlog Metric = (50 unpatched systems / 200 total systems) * 100 = 25%

    • This means that there is a backlog of 25% of systems that require patching or updates within the organization.

  • To improve the Patching Backlog metric, organizations can focus on the following actions:

    • Prioritization and risk assessment: Identify high-risk systems and prioritize their patching to reduce the backlog of critical vulnerabilities.

    • Patch management processes: Implement efficient patch management processes, including regular patch reviews, deployment schedules, and tracking mechanisms.

    • Automation and monitoring: Utilize automation tools and systems to streamline the patching process and monitor the status of patch deployments.

    • Patching policies and governance: Establish clear patching policies and governance frameworks to ensure compliance and accountability in addressing the patching backlog.

    • Collaboration and coordination: Foster collaboration between IT teams, security teams, and system owners to streamline the patching process and address the backlog effectively.

    • By reducing the Patching Backlog, organizations can improve the overall patching and update timeliness, minimizing the window of vulnerability and enhancing the security posture of their applications and systems.

  1. Patch Rollback Rate: This metric measures the percentage of patch deployments that had to be rolled back due to compatibility issues, performance degradation, or other reasons. A high rollback rate may indicate issues with patch testing or inadequate compatibility checks, which can impact the security and stability of the application.

Patch Rollback Rate Metric = (Number of Patch Rollbacks / Total Number of Patch Deployments) * 100.

  • The Patch Rollback Rate metric measures the percentage of patch deployments that had to be rolled back due to issues or failures in the context of patching and update timeliness in application security. To calculate the Patch Rollback Rate, first, determine the number of patch deployments that had to be rolled back. This includes situations where the applied patch caused critical issues or failed to function as intended. Then, divide this number by the total number of patch deployments and multiply by 100 to get the percentage.

  • For example, if there were 10 patch rollbacks out of 100 total patch deployments:

    • Patch Rollback Rate Metric = (10 patch rollbacks / 100 total patch deployments) * 100 = 10%

    • This means that 10% of patch deployments resulted in rollbacks due to issues or failures.

  • A high Patch Rollback Rate indicates inefficiencies or problems in the patching process and can negatively impact the overall security posture. To improve the Patch Rollback Rate metric, organizations can focus on the following actions:

    • Testing and validation: Conduct thorough testing and validation of patches before deployment to identify any potential issues or conflicts.

    • Communication and coordination: Ensure effective communication and coordination between IT teams, application owners, and stakeholders to address any concerns or risks associated with patch deployments.

    • Patch compatibility assessment: Assess the compatibility of patches with existing software, configurations, and dependencies to minimize the likelihood of rollbacks.

    • Patch management tools: Utilize patch management tools that provide automated rollback mechanisms and enable efficient tracking and monitoring of patch deployments.

    • Documentation and knowledge sharing: Document lessons learned from patch rollbacks and share knowledge within the organization to prevent similar issues in the future.

  • By reducing the Patch Rollback Rate, organizations can enhance the reliability and effectiveness of their patching processes, ensuring timely and successful deployments to improve application security and minimize disruptions.

  1. Patch Deployment Success Rate: This metric measures the percentage of patch deployments that were successful without any issues or failures. It reflects the overall reliability and effectiveness of the patching process. A higher success rate indicates a well-managed patch deployment process.

Patch Deployment Success Rate Metric = (Number of Successful Patch Deployments / Total Number of Patch Deployments) * 100.

  • The Patch Deployment Success Rate metric measures the percentage of successful patch deployments out of the total number of patch deployments in the context of patching and update timeliness in application security. To calculate the Patch Deployment Success Rate, first, determine the number of successful patch deployments. These are the deployments that were completed without any issues or failures. Then, divide this number by the total number of patch deployments and multiply by 100 to get the percentage.

  • For example, if there were 90 successful patch deployments out of 100 total patch deployments:

    • Patch Deployment Success Rate Metric = (90 successful patch deployments / 100 total patch deployments) * 100 = 90%

    • This means that 90% of the patch deployments were successful without any issues or failures.

  • A high Patch Deployment Success Rate indicates an efficient and effective patching process, which contributes to improved application security and reduced vulnerability exposure. To maintain a high Patch Deployment Success Rate, organizations can focus on the following measures:

    • Patch testing and validation: Thoroughly test and validate patches before deployment to identify and address any potential issues or conflicts.

    • Patch prioritization: Prioritize critical and high-risk patches to ensure they are deployed promptly and accurately.

    • Patch deployment procedures: Implement standardized and well-documented patch deployment procedures to ensure consistency and minimize the risk of errors.

    • Monitoring and feedback: Continuously monitor patch deployment activities and gather feedback from users and stakeholders to identify areas for improvement.

    • Automated deployment tools: Utilize patch management tools that provide automation capabilities to streamline the deployment process and reduce manual errors.

  • By maintaining a high Patch Deployment Success Rate, organizations can enhance their overall security posture, effectively address vulnerabilities, and ensure the timely and successful application of security patches across their systems.

  1. Upgrade Adoption Rate: This metric measures the percentage of systems or applications that have been upgraded to newer versions within a specified time frame. Upgrades often include security enhancements and bug fixes, reducing the risk of known vulnerabilities. A higher upgrade adoption rate indicates proactive efforts to maintain secure software versions.

Upgrade Adoption Rate Metric = (Number of Systems Upgraded to the Latest Version / Total Number of Systems Eligible for Upgrade) * 100.

  • The Upgrade Adoption Rate metric measures the percentage of systems that have been upgraded to the latest version out of the total number of systems eligible for upgrade in the context of patching and update timeliness in application security. To calculate the Upgrade Adoption Rate, first, determine the number of systems that have been successfully upgraded to the latest version. These are the systems that are now running the most recent version of the application or software. Then, divide this number by the total number of systems that are eligible for an upgrade and multiply by 100 to get the percentage.

  • For example, if there were 400 systems eligible for an upgrade and 350 of them have been successfully upgraded to the latest version:

    • Upgrade Adoption Rate Metric = (350 systems upgraded to the latest version / 400 systems eligible for upgrade) * 100 = 87.5%

    • This means that 87.5% of the systems have adopted the latest version through successful upgrades.

  • A high Upgrade Adoption Rate indicates that the organization is proactive in applying updates and patches, leading to improved application security and reduced exposure to known vulnerabilities. To increase the Upgrade Adoption Rate, organizations can focus on the following measures:

    • Timely upgrade notifications: Provide timely notifications to users and system administrators about available upgrades and their benefits.

    • Testing and compatibility assessment: Ensure that the latest version is tested for compatibility with existing systems and applications before deployment.

    • Deployment assistance: Offer support and guidance to users during the upgrade process to address any concerns or challenges.

    • Incentives and rewards: Introduce incentives or rewards to encourage users to adopt the latest versions promptly.

    • Regular communication: Maintain regular communication with users and stakeholders to emphasize the importance of upgrades and keep them informed about upcoming releases.

  • By improving the Upgrade Adoption Rate, organizations can enhance the security posture of their applications and infrastructure, ensuring that they are running on the latest and most secure versions available.

  1. Time to Upgrade: This metric measures the average time it takes to perform an upgrade from one version to another. It reflects the organization's ability to keep software versions up to date and mitigate security risks associated with outdated or unsupported software.

Time to Upgrade Metric = (Date of Upgrade - Date of Availability) / Number of Systems Upgraded.

  • The Time to Upgrade metric measures the average time taken to upgrade systems from the availability date of a new patch or update in the context of patching and update timeliness in application security. To calculate the Time to Upgrade, first, determine the date when the upgrade was made available to the systems. This could be the release date of a new patch or update. Then, calculate the difference between the date of the upgrade and the date of availability to get the total time taken for the upgrade. Finally, divide this time by the number of systems that were successfully upgraded to get the average time to upgrade per system.

  • For example, if a patch was made available on January 1, and by January 31, 100 systems had been successfully upgraded:

    • Time to Upgrade Metric = (January 31 - January 1) / 100 = 0.3 days

    • This means that, on average, it took 0.3 days to upgrade each system after the availability of the patch.

  • A low Time to Upgrade indicates that the organization is able to quickly roll out updates and patches, reducing the window of vulnerability. To reduce the Time to Upgrade, organizations can focus on the following measures:

    • Streamlined deployment process: Implement efficient deployment processes to ensure timely and hassle-free upgrades across systems.

    • Automation and tools: Utilize automation tools to streamline the upgrade process and reduce manual effort.

    • Testing and validation: Prioritize testing and validation of patches or updates before deployment to minimize potential issues or conflicts.

    • Prioritization and scheduling: Develop a prioritization strategy and schedule upgrades based on the severity of vulnerabilities or criticality of systems.

    • Communication and awareness: Maintain clear communication with system administrators and users about the importance of upgrades and their impact on security.

  • By reducing the Time to Upgrade, organizations can enhance their patching and update timeliness, ensuring that systems are running on the latest and most secure versions, thereby mitigating the risk of potential vulnerabilities.


These metrics help organizations assess their patching and upgrade practices, identify bottlenecks or areas for improvement, and ensure that vulnerabilities are addressed promptly. By monitoring these metrics, organizations can improve their patch management processes, reduce the window of exposure to security risks, and maintain a more secure application environment.